Account & Support
Every Builda client gets a dedicated instance with:
Account & Support
Your Builda Instance
Every Builda client gets a dedicated instance with:
| Item | Details |
|---|---|
| Dashboard | https://{your-company}.builda.io |
| API | https://{your-company}-api.builda.io/api/v1/ |
| GraphQL | https://{your-company}-api.builda.io/graphql |
| SSL | Included — managed automatically |
| Backups | Daily database backups included |
| Updates | Platform updates deployed by the Builda team |
What's Managed For You
As a PaaS customer, the Builda team handles:
- Server provisioning and scaling
- SSL certificate management
- Database backups and recovery
- Platform updates and security patches
- Queue workers and background jobs
- Monitoring and uptime
What You Manage
- Product configuration and content
- User accounts and permissions
- Ecommerce platform integration credentials
- Product images and media
Guides
| Guide | What You'll Learn |
|---|---|
| Your Instance | URLs, custom domains, data ownership |
| Support | How to get help, SLAs, contact channels |