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Your Instance

| Service | URL Pattern | |---------|-------------| | Dashboard | `https://{client}.builda.io` | | API | `https://{client}-api.builda.io` |

Your Instance

Instance URLs

ServiceURL Pattern
Dashboardhttps://{client}.builda.io
APIhttps://{client}-api.builda.io

Custom Domains

If you want to use a custom domain (e.g., configurator.yourbrand.com), contact the Builda team. We'll configure:

  1. DNS CNAME record pointing to your Builda instance
  2. SSL certificate for your custom domain
  3. Routing from your domain to your instance

Data & Storage

  • Database: Dedicated per instance — your data is isolated from other clients
  • Media: Product images and assets stored in secure cloud storage
  • Backups: Automated daily backups with retention

Uptime & Updates

  • Platform updates are deployed by the Builda team with zero downtime
  • All client instances are updated simultaneously to ensure version consistency
  • Maintenance windows (if needed) are communicated in advance